Online Forms

Change Billing Address

This option will allow customers to change the address where they currently receive their gas bill. This is not a Transfer of Service. In order to have your billing address changed, click on the link "Change Billing Address", provide the information required and submit the form. All fields with an asterisk (*) require information to be provided.

Transfer Service

This option will allow those who move and will be remaining Austell Gas customers to transfer service to the new residence. In order to have service transferred, click on the link "Transfer Service", provide the information required and submit the form. All fields with an asterisk (*) require information to be provided.

Disconnect Service

This option will allow customers that will no longer use Austell Gas as their provider to discontinue service. In order to have service disconnected, click on the link "Disconnect Service", provide the information required and submit the form. All fields with an asterisk (*) require information to be provided.

Budget Billing Application (requires Adobe Reader)

This option will allow customers to download and print the Budget Billing Application.  All fields located at the bottom of the application need to be completed.  The application explains how the budget billing process works, eligibility requirements and how to submit the application.  If you have any questions, please contact Austell Gas at 770-948-1841.

Draft Payment Application (requires Adobe Reader)

This option will allow customers to download and print the Bank Draft Application.  All fields of the application need to be completed.  The application explains how the Bank Draft process works, process required to apply and how to submit the application.  If you have any questions, please contact Austell Gas at 770-948-1841.